


No Code Visual Customisations | ||
Results as you type | ||
Synonyms | ||
Custom CSS Options | ||
Search Analytics | ||
Internal searches | Differentiates internal and external searches | Doesn't differentiate internal and external searches |
Mobile friendly analytics | As part of Backroom | |
Customisable Product Cards | ||
Top / Recommended Products | ||
Visual Playboard | ||
Predictive Search | ||
Daily Indexing | ||
Business Rules (searchandising) | Pro Plan needed | |
Business Rules accessible on mobile | As part of Backroom | |
Product Boosting / Burying | Pro Plan needed | |
Page Redirections | Pro Plan needed | |
Promotional Banners | Pro Plan needed | |
Customisable Filters | ||
Backroom | ||
Docs Portal | ||
Questions AI | ||
motiveMarket |
How pricing works | One fixed subscription. No per-token AI markups. | Costs are tied to third-party LLM usage (token-style costs). |
Budget predictability | Stable month to month—no surprise AI bill when models get more expensive. | More exposure to upstream price changes and “upgrade” cost jumps. |
What runs the AI | Private GPU cloud with open-weight models (Empathy AI). | Wrapper around external LLM providers (OpenAI / Google / Anthropic). |
Model changes | You’re not forced to migrate because a vendor deprecated a model. | Risk of forced migrations when upstream vendors change/deprecate models. |
Reliability at peak | No external rate limits/per-hour vendor charges - built for spikes. | Can inherit rate limits/quotas from upstream providers. |
Data exposure | Designed to avoid sending catalogue + shopper interactions to third-party US APIs. | More third-party exposure as requests are processed via external LLM APIs. |
Merchandising control | Relevance you can steer (margin, overstock, seasonal rules). | More “black box” behaviour from generic third-party models. |
Brand voice | Tune tone/output via Playboard—make AI sound like your store. | Feels more generic because the AI layer is shared. |
Predictable pricing
Predictable costs for search and AI. Fully transparent with no surprises.Backroom AI Analytics
Ask a question, get the answer, and never pay for your own searches.All features included
You don't pay more for the features you need.Human-first customer service
Got a problem? You will always talk to a person.A new AI Mode built for ecommerce that gives you pricing predictability and full AI integration with your catalogue. Let customers shop the way they think. Chat, clarify, compare, and decide. AI Mode remembers context across questions and includes chat history. Built to be private, sustainable, and independent from big tech. Included in all plans.
Motive auto-generates product and shop pages built for discovery across AI search and traditional search engines, with schema‑rich content and crawlable structures baked in. Get free, qualified traffic through motiveMarket with no setup and zero commissions.
A new AI Mode built for ecommerce that gives you pricing predictability and full AI integration with your catalogue. Let customers shop the way they think. Chat, clarify, compare, and decide. AI Mode remembers context across questions and includes chat history. Built to be private, sustainable, and independent from big tech. Included in all plans.
Motive auto-generates product and shop pages built for discovery across AI search and traditional search engines, with schema‑rich content and crawlable structures baked in. Get free, qualified traffic through motiveMarket with no setup and zero commissions.
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through your shop's search barGet key insights
overlaid on search resultsBoost and bury
products directly from search resultsConversational AI analytics
let you chat with your storeAvoid paying extra
for your own internal searchesWorks on
desktop and mobile