Conversational AI for Ecommerce: Questions AI
Use Questions AI to turn every search into a touchpoint that surfaces the right products instantly, improving discovery and conversion. AI that's built with our values of privacy, trust and transparency.
Powered by Empathy AI
AI Overview
Generate a unique, AI-powered summary of products based on each search
Questions AI Overview summarises intent, surfaces the right products, and shortens time‑to‑cart with an AI Overview designed for modern ecommerce search behaviour.
Try Questions AI Overview on motiveMarket.
Understand options at a glance
See a clear AI summary above results so key products stand out immediately, helping shoppers discover products unique to their search.
See the best‑fit products instantly
Open the overview to reveal products that match the query with useful details, pairing natural‑language guidance with precise results for faster decisions.
Fewer steps to add‑to‑cart
Move from overview to purchase without leaving results, with matching products and clear next actions that cut clicks and speed up A2C.
Understand options at a glance
See a clear AI summary above results so key products stand out immediately, helping shoppers discover products unique to their search.
See the best‑fit products instantly
Open the overview to reveal products that match the query with useful details, pairing natural‑language guidance with precise results for faster decisions.
Fewer steps to add‑to‑cart
Move from overview to purchase without leaving results, with matching products and clear next actions that cut clicks and speed up A2C.
No results mitigation
Keep shoppers exploring when results are scarce
When queries return low or no results, Questions AI proposes helpful pivots and natural‑language refinements to maintain momentum and reduce bounce.
Smart AI Questions
Targeted AI questions that clarify intent and surface near‑matches, categories, and synonyms to recover relevance quickly.
Avoid Dead‑Ends
Replace empty results with guided alternatives and exploratory questions so shoppers continue browsing your catalogue.
Natural‑Language Questions
Questions AI makes refinement feel conversational, consistent, and intuitive across the search journey for the best ecommerce search experience.
Smart AI Questions
Targeted AI questions that clarify intent and surface near‑matches, categories, and synonyms to recover relevance quickly.
Avoid Dead‑Ends
Replace empty results with guided alternatives and exploratory questions so shoppers continue browsing your catalogue.
Natural‑Language Questions
Questions AI makes refinement feel conversational, consistent, and intuitive across the search journey for the best ecommerce search experience.
Privacy and Control
Intelligent Discovery with Privacy and Control
Turn broad or ambiguous searches into clear paths using a dedicated AI for ecommerce, improving relevance, depth of exploration, clicks and Add to Carts.
Natural‑language questions
Let shoppers tap into human‑like prompts that adapt to the query and catalogue, refining results with one click for faster answers.
Tailored, clickable prompts
Dynamically align questions to product attributes and shopper intent so each suggestion feels timely, useful, and on‑brand.
Privacy conscious AI
Questions AI is built with Empathy AI and hosted on a private cloud that means your data is secure and never used to train commercial AI systems like Open AI and Gemeni.
AI that you control
Choose which questions appear and activate or deactivate variations from your Playboard or directly in Backroom.
Natural‑language questions
Let shoppers tap into human‑like prompts that adapt to the query and catalogue, refining results with one click for faster answers.
Tailored, clickable prompts
Dynamically align questions to product attributes and shopper intent so each suggestion feels timely, useful, and on‑brand.
Privacy conscious AI
Questions AI is built with Empathy AI and hosted on a private cloud that means your data is secure and never used to train commercial AI systems like Open AI and Gemeni.
AI that you control
Choose which questions appear and activate or deactivate variations from your Playboard or directly in Backroom.
Empathy AI
Powered by Empathy AI - the Private & Sustainable Cloud
Empathy AI exists to build human-centered, sustainable, and ethical AI. Its technology challenges convention — rethinking how AI is designed, deployed, and productised. Motive Commerce Search runs on this same vision and technology.
The Empathy AI vision
Redefining the relationship between people and AI by building systems that learn, adapt, and understand with empathy.
The Empathy AI mission
Building an ethical, sustainable, and privacy-first AI that enhances discovery, encourages curiosity, and respects data sovereignty.
Learn more about Empathy AI
PRICING
A plan for every sized shop
We believe in simple, clear, and honest pricing. Get access to world-class search no matter the size of your shop.
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Enterprise
For custom needs and more searches, get in touch.
Start your 30-day free trial
Start your 30-day free trialWe help you choose the right plan after your free trial.
Free trial includes Motive Commerce Search and Questions AI
Motivemarket plan available by request
VAT is not included.
SUCCESS STORIES
What shop owners are saying
We love how great it is for discovering a wider range of products in our catalogue. Our customers are loving the experience.
Big Outlet Sports
For us, Questions AI is making it easier for customers to find the right fabrics. It makes shopping online feel more personal and like it's tailored to you.
Tejidos el Mundo
Questions AI has transformed how customers browse our catalogue. It's like having a personal shopping assistant.
Tiendas Mervelous
FAQs